Privacy policy
Last updated 25 October 2026
This explains what personal details SPOO collects, why, and how we look after them.
What we collect
When you order, we collect your name, mobile number, delivery address and order details. If you message us, we keep the conversation so we can help you.
Your bag and favourites are saved in your own browser, not on our servers.
How we use it
We use your details only to confirm, pack, deliver and support your order, and to send WhatsApp updates if you've asked for them. We don't sell your details.
Who we share it with
We share your name, number and address with our delivery partner so they can deliver your order, and with our payment provider when you pay online.
Cookies
The site doesn't use advertising or tracking cookies.
Your choices
You can ask us to correct or delete your details, or to stop WhatsApp updates, at any time. Message us on WhatsApp or reply STOP to an update.
Questions? Message us on WhatsApp and we’ll help.
